Privacy Policy

Last updated: March 4, 2026

This Privacy Policy describes how Apex and Studio, LLC ("we," "us," or "our"), the operator of RakebackHQ ("the Site"), collects, uses, and shares information about you when you visit or use our website at rakebackhq.com.

1. Information We Collect

Information You Provide

  • Contact Information: When you contact us via our contact form, we collect your name, email address, and any message content you provide.
  • Newsletter Signup: If you subscribe to our newsletter, we collect your email address.

Information Collected Automatically

  • Usage Data: We collect information about how you interact with the Site, including pages visited, time spent, and features used (such as the rakeback calculator).
  • Device Information: Browser type, operating system, device type, and screen resolution.
  • IP Address: We collect and hash your IP address for analytics and fraud prevention. We do not store raw IP addresses.
  • Cookies: We use essential cookies for site functionality and analytics cookies to understand usage patterns.
  • Affiliate Click Data: When you click an affiliate link to a poker room, we record the click (source page, timestamp, hashed IP) for analytics and commission tracking purposes.

2. How We Use Your Information

  • To provide, maintain, and improve the Site and its features
  • To respond to your inquiries and communications
  • To send newsletters and promotional content (with your consent)
  • To track affiliate referrals and earn commissions from partner poker rooms
  • To analyze site usage and improve our calculator tools and content
  • To prevent fraud and abuse

3. Affiliate Relationships & Third-Party Links

RakebackHQ is an affiliate website. We earn commissions when you sign up and play at poker rooms through our referral links. When you click an affiliate link:

  • You will be redirected to the poker room's website
  • The poker room may set cookies to track your referral
  • The poker room's own privacy policy governs how they handle your data

We do not share your personal information with poker rooms. Our affiliate relationship is based on tracking cookies set by the poker room, not data we provide.

4. Data Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Hosting, analytics, and email service providers who assist in operating the Site
  • Legal Requirements: When required by law, court order, or governmental regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Affiliate click data is retained for commission reconciliation purposes. You may request deletion of your data at any time.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Restrict or object to certain processing
  • Data portability

To exercise these rights, contact us at [email protected].

7. Children's Privacy

The Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

8. Responsible Gambling

We are committed to promoting responsible gambling. If you or someone you know has a gambling problem, please contact the National Council on Problem Gambling at 1-800-522-4700 or visit ncpgambling.org.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

Apex and Studio, LLC
Email: [email protected]