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Reach Out
We typically respond within 24 hours. For urgent matters related to incorrect room data, please mention "Data Correction" in your subject line.
Response Time
We aim to respond to all messages within 24 hours on business days. Complex inquiries may take 48-72 hours.
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Frequently Asked Questions
Quick answers to common questions.
Is RakebackHQ free to use?
Yes, completely free. Our calculator, reviews, and all content cost you nothing. We earn money through affiliate partnerships with poker rooms when you sign up through our links.
Does signing up through your links cost me anything extra?
No. You receive the exact same (or better) rakeback deals whether you sign up through our links or directly with the room. The room pays us from their marketing budget.
How accurate is the rakeback calculator?
Our calculator uses the latest published data from each poker room's reward program. We model actual tier structures, contribution methods, and payout schedules. While real-world results may vary slightly, our estimates are within 5% of actual values.
I found incorrect information about a room. How do I report it?
Please email us at [email protected] with 'Data Correction' in the subject line, or use the contact form above. We take accuracy very seriously and will update within 24 hours.
Do you accept rooms for review?
Yes, we're always open to reviewing new poker rooms. If you represent a room and want to be listed, contact us at [email protected] with your affiliate program details.